We aim to be as transparent as possible across all areas of swag. From where a piece is made, to how it gets to you, we're here to answer all of your burning questions.

Below we go through some of our most frequently asked questions:

BOOKS / SWAG

Books & Swag products are dispatched from our warehouse in Essex, UK. We endeavor to dispatch within two working days from order placement and packages are dispatched via Royal Mail.

Depending on the time of year and delivery location, postal delivery timeframes may fluctuate.


Editions

Limited edition prints are printed on demand by Metro Imaging in East London. Usually Prints will be produced and dispatched within ten working days of orders being placed. time of year can impact this timeline, you will be contacted if your piece is delayed.

Prints are dispatched via either Royal mail or fedex international shipment.

Your certificate of authenticity will be dispatched seperately from your artwork for security purposes.

Depending on the time of year and delivery location, postal delivery timeframes may fluctuate.


SWAG - Limited run drops

From time-to-time we list limited edition drops of Rankin swag. These pieces are only available to purchase within a short time frame and are pre-orders for the final product.

If your item is on pre-order it will be clearly stated in the product listing, along with an expected dispatch date.

You will be contacted if there are any delays in production which hold up dispatch of your limited run drop item.

As a consumer, you have the right to cancel your purchase from SWAG at any time up to the end of fourteen working days after you place your order.

To exercise your right of cancellation before your work is dispatched, you must give written notice to us using our "contact" form. Here you need to list the details of the goods ordered, along with your order number.

If you change your mind about your purchase once you've recieved your order, you must return the goods to SWAG at your own cost, in unused and otherwise re-saleable condition.

The goods must be adequately sealed in the original packaging and you must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit.

We will refund you within 30 days of receiving goods back.

Pieces custom made to your specifications, framed outside of standard framing specifications, signed or clearly personalised in any way, are not eligable for return.

In the unlikely event that artworks arrive to you damaged, please send images of the damage to us via our "Contact" form and we will be able to process a replacement
for you.

Dependent on the value of the item we may ask you to return the peice to us (at our expense) or request further proof of destruction from you before dispatching the new work.

We believe in social responsibility and best practice when it comes to our items. Where possible we will list our supply chain, producers and/or any further information we have available on the production of our goods.

With all Swag products we are committed to producing only what is needed. All our swag items are limited run to prevent overconsumption and goods ending up in landfill.

by producing within the UK and using top suppliers every purchase from swag is a vote of confidence in the uk creative community. From potters to printers, we know that supporting your local producers is one of the best ways of building a sustainable artworld for the future.

Our Packaging is high quality and recyclable.